Privacy Policy
We value the privacy of our customers. Therefore, we will only collect and use your personal data in accordance with this Privacy Statement.
- We collect personal information from you only when necessary or in connection with a transaction.
- We retain your personal information only as required by law or for the purposes for which it was collected.
You may browse our website without providing any personal information. When visiting our website without logging into a user account, you will browse anonymously, and we will not be able to identify you.
We welcome your feedback. If you have any comments or suggestions, please email us at:
service@mail.tmcrwbp.com
Personal Data Collection
The Company does not sell, share or trade customer personal data collected online with third parties. Personal data is disclosed only within the Company group for internal business purposes.
When you create a Company account, we collect the following basic personal information:
- Name
- Shipping address
- Email address
- Contact phone number
- Date of birth
- Gender
Purposes of Use
We use the personal data we collect for the following purposes:
- To ship the goods you have purchased from us.
- To provide updates on product delivery status and customer support.
- To send you information about our products.
- To process your order and provide services or information at your request or through our website.
In addition, we may use your information to:
- Manage your account
- Verify and process online payment transactions
- Review data downloaded from our website
- Identify your browser type
- Conduct user statistics and surveys
- Send you relevant product or service information (if you have not opted out of receiving such messages)
We may share your name and address with third parties (such as courier companies or suppliers) solely to facilitate delivery.
Note: Courier companies may require you to provide an ID number for internal customs verification and export processing.
We may retain your order information for record-keeping purposes; however, for security reasons, we cannot directly retrieve such information. You may log into your account to view and manage your order details, personal address, bank information, and newsletter subscriptions.
You are responsible for maintaining the confidentiality of your account information and for preventing unauthorized third-party access. We shall not be liable for any improper use of passwords.
Personal Data Security
The Company ensures that all collected personal data is stored securely and confidentially. We protect your personal information through the following measures:
- Restricting access to personal data to authorized personnel only.
- Maintaining technical safeguards to prevent unauthorized access to computer data.
- Securely destroying personal data when it is no longer needed for business or legal purposes.
The Company uses 128‑bit SSL (Secure Sockets Layer) encryption technology to process your financial information. This industry‑standard high‑level security measure is extremely difficult to breach.
Disclosure of Personal Data
The Company will not share your personal information with any organizations other than those providing delivery services and other authorized third parties necessary to fulfill your order.
In exceptional circumstances, the Company may be required to disclose personal information, for example:
- When we reasonably believe disclosure is necessary to protect life, health or personal safety; or
- For law enforcement purposes.
If you believe the Company has violated this Privacy Statement, please contact us by email at:
service@mail.tmcrwbp.com
Changes to the Privacy Statement
The Company reserves the right to revise or update this Privacy Statement at any time.
Complaints Regarding Privacy Violations
If you are dissatisfied with our handling of customer privacy or complaint procedures, please contact us at:
service@mail.tmcrwbp.com